Archive for the 'usability' Category

Jean Baudrillard and the Forward March of Customer Experience Design

Tuesday, March 20th, 2007

Last week, Jean Baudrillard, the French thinker who will most certainly be remembered in the states as having provided a convenient prop for Neo to hide his illegal software in the Matrix series died of cancer.

Throughout his academic career, he consistently maintained that the best representation of his thesis on Simulacra and Simulation was Disneyland.

Disneyland […]

That Thing I Do

Tuesday, June 13th, 2006

Since nothing else is really going on lately, allow me to ignore my own house rule and rattle on for a little bit about my living. I work in the IT department for a Pennsylvania company that’s literally sitting on billions of dollars. The unit I’m specifically a part of is called Customer […]